Frequently Asked Questions
A few things you may like to know about massage therapy answered by our Massage Therapists
Can I combine massage therapy with other treatments?
Massage works well with physiotherapy, chiropractic and osteopathy. It can also be used in conjunction with acupuncture. However, you should inform the massage therapist and any other healthcare professional of the treatment you are undergoing to ensure the treatments complement each other. Please inform us if you are being treated for any injury or illness.
What can I do if I feel that the massage is too painful?
Some forms of massage can leave you feeling a bit sore the next day. But massage shouldn't ordinarily be painful or uncomfortable. If any part of your massage doesn't feel right or is painful, speak up right away. Most serious problems come from too much pressure during massage.
Massage is all about making you more comfortable and reducing pain, if you find your massage sessions are increasing your discomfort over the long term then please let your massage therapist know immediately.
Will I be covered during the massage / do I have to take my clothes off?
All massage therapists are trained to drape/cover their clients so that only the part of the body they are working on will be exposed. If this does not happen, you should ask to be covered or ask your therapist why you are not covered. If you are not satisfied with the answer you can terminate the appointment.
Massage is a healthcare practice that needs clothes to be removed as it involves using oil, massage waxes and lotions. It is a 'whole body' treatment which requires direct contact between the therapist and client. It is usual for the therapist to leave the room while you undress and get on the table. It is not always necessary to remove all clothing; this depends on what your massage needs are at the time of treatment. Even with a full body massage you can leave your lower undergarments on.
Is massage therapy covered by ACC or medical insurance?
Unfortunately massage therapy is not covered by ACC. Southern Cross Medical Insurance do have policies which include refunds for massage therapy payments made to MNZ RMT members. If you have a policy with Southern Cross Medical Insurance, ask them if your policy covers massage therapy.